Return and Refund Policy


Return and Refund Policy

We want you to be happy with your purchase! This policy outlines the conditions under which you can return an item and receive a refund.

Conditions for Return

  • You can return most new, unopened items within 7 days of delivery for a full refund.
  • Items must be returned in their original packaging, with all tags and labels attached.
  • We cannot accept returns for used items or items damaged due to customer negligence.

Timeline for Returns

  • Initiate a return request by contacting us within 5 days of receiving your order.
  • Once we approve your return request, you’ll have 7 days to ship the item back to us.

Refunds

  • We will process your refund within 2 business days of receiving the returned item.
  • Refunds for crypto/Bitcoin payments will be credited back to the original wallet address used for the purchase. Please note that due to the volatile nature of cryptocurrency, refunds will be based on the exchange rate at the time of refund processing, not the time of purchase.

Additional Information

  • We reserve the right to deny unreasonable or repetitive return requests.
  • Shipping costs for returned items are generally non-refundable (unless the return is due to our error).

Contact Us

If you have any questions about our return and refund policy, please contact us at shop@bitcoinmena.net

By using our website, you agree to the terms outlined in this return and refund policy.

Reset password

Enter your email address and we will send you a link to change your password.

Get started with your account

to save your favourite homes and more

Sign up with email

Get started with your account

to save your favourite homes and more

By clicking the «SIGN UP» button you agree to the Terms of Use and Privacy Policy
Powered by Estatik